Frequently Asked Questions

Give your Dad the gift of perfectly done steaks

Common Questions

Simply wrap a soft measuring tape or a string around your wrist where you’d like to wear the bracelet. Then measure the length: Prefer a snug fit? Add 0.5-1 cm. Want a looser fit? Add 1-1.5 cm.
Yes! We offer one free resizing within 14 days of receiving your order. Just reach out to us and send it back in its original condition. However, we do not cover for shipping cost. We also provide an extra crystal string, so you can resize your bracelet at home.
This maybe possible, we could craft bracelet in your size. Please contact us at support@charistal.com. And leave us a note at shopping cart page before placing your order.
Unfortunately no, because energy has no gender! Our crystal bracelets are designed to be unisex, focusing on intention and alignment rather than labels.
Yes! We ship worldwide. International shipping times vary depending on location, and customs fees (if any) are the responsibility of the buyer.
Wait a day or two—sometimes carriers mark items as delivered early. If it still doesn’t show up, contact us, and we’ll help resolve the issue.
Because our orders process very quickly once submitted, we are unable to cancel an order that you have already placed. However, returning your purchase is easy. And we are able to change your order, just make sure you contact us at support@charistal.com, and email us any changes. 

Crystal FAQs

First you want to cleanse your crystals. Then you want to set your intention for your crystals. Once you’ve done both of those things, you can explore the different ways to use crystals.
After choosing your crystal, it’s essential to cleanse it to remove any lingering energy from previous handlers. Start by rinsing the crystal under clean water, then let it sit in sunlight or moonlight for a few hours to recharge. Next, use sage or frankincense resin on burning charcoal to envelop the crystal in purifying smoke. Finally, to release any residual stagnant energy, place the crystal in a space with high-frequency sounds (such as mantras or calming music). This four-step method—water, light, smoke, and sound—helps refresh and elevate the crystal’s energy on multiple levels.
To ensure your crystals function at their highest potential, it’s essential to recharge them when you first receive them and regularly thereafter. Over time, you’ll develop a sense of when a crystal needs re-energizing—some feel instantly refreshed after cleansing, while others may still seem dull and in need of additional charging. For optimal results, place your crystals under the Full Moon, New Moon, Solstice, or Equinox for 24-48 hours to revitalize their energy. Another effective method is placing your crystals on a larger crystal cluster or charging plate. Selenite and Clear Quartz are particularly powerful for this purpose, making them excellent choices for recharging stations. 

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